Shadowing vs LMS for Restaurant Training

False choice. Shadowing teaches feel: timing on the pass, how to read a dining room, when to gentle sell. LMS teaches standards that must be identical across trainers: harassment policy, allergy basics, cash rules, recipe facts, and equipment safety.

Shadowing alone encodes bias. Great trainers bless new hires with extra skill; inconsistent trainers leave crater sized gaps.

LMS alone produces people who pass quizzes but freeze on the first Friday rush unless you add observation.

Run a blended model with explicit competencies and timestamps. Module done, demo done, coached tables done, each signed by an authorized trainer. No sign off, no solo.

Restaurant Codex ties LMS completion to Knowledge Base references staff will actually use on shift and Operations sign off tasks that prove behaviors stuck beyond the screen.